| Frequency Asked Questions |
Charter
|
|
| |
| |
| |
| |
| |
| |
| |
| |
| |
|
| Question: |
Where does Lao Air office locate? |
| Answer: |
Asiane Road, Ban Akat, Wattay Airport
P.O.Box : 6618, Vientiane Lao PDR
Tel : (856-21) 512 027, Fax : (856-21) 512 027
Email :info@lao-air.com
Website: www.lao-air.com |
|
| |
| |
| |
|
| Question: |
How do I reserve Lao Air charter flight? |
| Answer: |
Booking through website: www.lao-air.com or travel agents or Lao Air call center. Booking must be made up one week before the actual flight. |
|
| |
| |
| |
|
| Question: |
How much charge for one hour charter? |
| Answer: |
- Mi – 17V1 helicopter charges 2,350.00 US Dollar per hour. |
| |
- Mi - 8T helicopter charges 2,150.00 US Dollar per hour. |
| |
- AS 350 BA helicopter charges 1,250.00 US Dollar per hour. |
| |
- Cessna 208 Grand Caravan charges 1,450.00 US Dollar per hour. |
|
| |
| |
| |
|
| Airline |
| Question: |
How do I reserve Lao Air tickets? |
| Answer: |
Booking through website: www.lao-air.com or travel agents or Lao Air call center. Booking must be made at least 2 days before the departure. |
|
| |
Reservation Center :
Lao air Call Center : (856-21) 513 007.
Lao Air : Phongsaly Call center : (856-21) 088 210 111; (856-21) 210 999, (856-20) 2211 508.
Lao Air : Sumneua Call Center : (856-20) 064 314 268. |
| |
| |
| |
|
| Question: |
How can I make payment for my reservation? |
| Answer: |
Payments may be made by cheque, bank transfer, Visa, Mastercard or cash. |
|
| Lao Air Accounts: |
|
| Pay in Kip. |
|
| Account Name: |
Lao Air |
| Bank: |
BANQUE POUR LE COMMERCE EXTERIEUR LAO. |
| Address: |
No 1 Pangkham, Vientiane Lao PDR. |
| Swift Code: |
COEBLALA |
| Account Type: |
Kip. |
| Account No.: |
010.00.4523007.30000.5 |
| Pay in US Dollar. |
|
| Account Name |
Lao Air |
| Bank: |
BANQUE POUR LE COMMERCE EXTERIEUR LAO. |
| Address: |
No 1 Pangkham, Vientiane Lao PDR. |
| Swift Code: |
COEBLALA |
| Account Type: |
United States Dollar Account. |
| Account No.: |
010.01.4523006.00004.0 |
|
| |
| |
| |
|
| Question: |
Can I change my reservation? |
| Answer: |
* Change of booking.
1: Flight Change.
Through Lao Air Call Center (856-20) 663 2854 from 8:00 A.M. – 16:30 P.M The flight changing must be made up 2 days before the flight.
2: Passenger Name Change.
Through Lao Air Call Center (856-20) 663 2854, from 8:00 A.M. – 16:30 P.M.
The name changing should be made up 1 day before the flight.
3: Destination change.
Destination and Route are allowed to be changed with 2 working days. |
|
| |
| |
| |
|
| Question: |
How early should I arrive at the airport in order to check-in? |
| Answer: |
Passengers should check-in 60 minutes before the flight. |
|
| |
| |
| |
|
| Question: |
What document is required for check-in? |
| Answer: |
Passengers have to check-in with a ticket and passport (for foreign passengers) or ID card for Lao. |
|
| |
| |
| |
|
| Question: |
How many baggage can I check-in? Is there a weight limited? |
| Answer: |
Passengers can take Baggage up to maximum weight of 15 Kg. Charging fee 1 USD$ per Kg for the over weight. |
|
| |
| |
| |
|
| Question: |
What type of aircraft does Lao Air operate? |
| Answer: |
|
|
